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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Griselda Valdez

Griselda Valdez

October 3, 2024

5  out of  5
rating by Griselda Valdez
"The staff here at State Farm Insurance agency is always ready to help, find the best way for you to cover your car, or property, and treat their clients with respect and reliability. Great local insurance for personal and business related insurance. Get immediate insurance proof and easy payment options."
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Nicodemus Soliz

August 9, 2024

5  out of  5
rating by Nicodemus Soliz
"Excellent Service. Got a very good rate. Great customer service from office staff."
We responded:
"Thank you! "
Profile photo of Imelda Gonzalez (MARTINEZ)

Imelda Gonzalez (MARTINEZ)

August 8, 2024

5  out of  5
rating by Imelda Gonzalez (MARTINEZ)
"Great service, good prices,and great people. 👍"
We responded:
"Thank you Imelda!"
Profile photo of Anel Rodriguez

Anel Rodriguez

July 10, 2024

5  out of  5
rating by Anel Rodriguez
"Very good customer service! I was amazed on how much I saved by switching to StateFarm!"
We responded:
"Thank you Anel! Please let me know if we can help you with anything else! "
Profile photo of Zelina Ruiz

Zelina Ruiz

July 3, 2024

5  out of  5
rating by Zelina Ruiz
"Anabella and her team continue to impress me each and every time I need their assistance. They are so kind, take time to listen to your needs, and get things taken care of quickly. Cassandra’s customer service is amazing, and I continue to recommend Anabella and her team to all. They make it easy!"
We responded:
"Thank you Zelina!"
Profile photo of Rosa Espinoza

Rosa Espinoza

July 1, 2024

5  out of  5
rating by Rosa Espinoza
"My agent, Cassandra, has exhibited remarkable competence in guiding me through the insurance acquisition process for both my vehicles. Her expertise has been invaluable, and I intend to rely on her assistance in the future. I wholeheartedly endorse her services and am highly content with the level of support provided"
We responded:
"Thank you Ms. Espinoza! Please let us know if you need anything! We are here for you. "
Profile photo of Eunice Villarreal

Eunice Villarreal

June 17, 2024

5  out of  5
rating by Eunice Villarreal
"Mi agente es Cassandra y siempre me ha atendido genial, muy atenta, siempre me explica todo detallado. Estoy muy agusto!"
We responded:
"Gracias!"
Profile photo of Denise Jolley

Denise Jolley

June 10, 2024

5  out of  5
rating by Denise Jolley
"We have been insuring our home and vehicles for almost 20yrs with Anabella Herbig_State Farm Ins. They are professional and offer the best customer service!"
We responded:
"Thank you Mrs. Jolley! "
Profile photo of Roxy C. Preston

Roxy C. Preston

April 29, 2024

5  out of  5
rating by Roxy C. Preston
"Excellent service, Cassandra was amazing in helping me get the coverage I needed. Over 10years with State Farm under Anabella I wouldn’t trust anyone else."
We responded:
"Thank you Roxy!"
Profile photo of Kelly Schmigel

Kelly Schmigel

April 26, 2024

5  out of  5
rating by Kelly Schmigel
"My husband began using this agent when he lived in Laredo long before we married and I now know why he insists on continuing to use them. I’ve never known an insurance agent to be as personable and caring as they are. Despite the distance from where we live now, I will never stop referring people I know to them. They absolutely go above and beyond!"
We responded:
"Kelly, thank you for the kind words. Please let me know if we can do anything for you. "
Profile photo of Bruce Rendon

Bruce Rendon

March 15, 2024

5  out of  5
rating by Bruce Rendon
"Quick and great (friendly) service. Saved over $110 from my previous policy."
We responded:
"Thank you for your business! Please let me know if you have any questions. "
Profile photo of Rocio Cavazos

Rocio Cavazos

February 8, 2024

5  out of  5
rating by Rocio Cavazos
"The customer service has always been fantastic."
We responded:
"Thank you!"
Profile photo of Mayra Meza

Mayra Meza

January 10, 2024

5  out of  5
rating by Mayra Meza
"Great customer service. Thanks to Cassandra for all your help."
We responded:
"Thank you!"
Profile photo of Gerardo Gonzalez

Gerardo Gonzalez

January 5, 2024

4  out of  5
rating by Gerardo Gonzalez
"Nora help us out awesome experience!"
We responded:
"Thanks!"
Profile photo of Monica Gonzalez

Monica Gonzalez

January 3, 2024

5  out of  5
rating by Monica Gonzalez
"Customer service is AMAZING as is the insurance coverage. They go above and beyond to find you the best for your money and are always so pleasant in answering your questions and willing to help find solutions. HIGHLY recommend!!!"
We responded:
"Thank you Monica!"
Profile photo of Victor Barberena

Victor Barberena

December 20, 2023

5  out of  5
rating by Victor Barberena
"Let me just say that I had Progressive Ins for 15 years. The rates were already going sky high so I tried my hand at having an actual person instead of an automated insurance representative. I walked into the State Farm office and I was greeted by representative Nora Ramon. Her customer service was outstanding! I went in just asking for a quote and I ended up with auto and residential fire coverage. I am now saving nearly $300 for my policy and even received more coverage than what I was originally paying for at Progressive. If you are thinking about changing companies, please drop by Herbig State Farm for a quote. I know it was the right choice for me."
We responded:
"Thank you Victor! Please let us know if we can help you with anything else. "
Profile photo of Karina Ramos

Karina Ramos

December 15, 2023

5  out of  5
rating by Karina Ramos
"Excelente servicio muchas gracias"
We responded:
"Gracias!"
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Jose Mondragon

December 1, 2023

5  out of  5
rating by Jose Mondragon
"Great service and rates to go along with it!"
We responded:
"Thank you! "
Profile photo of DoubleG Jeeping

DoubleG Jeeping

November 6, 2023

5  out of  5
rating by DoubleG Jeeping
"Updated review Thank you to Anabella Herbig for helping me resolve the issues! I would highly recommend"
We responded:
"Good morning. I’m so sorry that you had a negative experience. I will be calling you shortly to discuss this issue. Please accept my apology, as we pride ourselves in good customer service."
Profile photo of Maria Perez

Maria Perez

October 6, 2023

5  out of  5
rating by Maria Perez
"Recibí un buen servicio. Muy atentas las personas con quien trato"
We responded:
"Muchas gracias!"
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Kai The Airbender

September 19, 2023

5  out of  5
rating by Kai The Airbender
"Nora Ramon did excellent was very prompt and got me going in minutes. Great deal on insurance too."
We responded:
"Thank you! We appreciate your business! "
Profile photo of Rafael Sierra

Rafael Sierra

August 29, 2023

5  out of  5
rating by Rafael Sierra
"Cassy was so nice and helpful."
We responded:
"Thank you!"
Profile photo of Bianca Pedraza

Bianca Pedraza

August 25, 2023

5  out of  5
rating by Bianca Pedraza
"Excellent customer service. Friendly and knowledgeable about my insurance needs. Understood exactly what I needed. Call them up for any insurance needs. Thanks Cassy"
We responded:
"Thank you Ms. Pedraza!"
Profile photo of Eliud

Eliud

August 24, 2023

5  out of  5
rating by Eliud
"Thank you Nora for all the help! Awesome customer service"
We responded:
"Thank you! We look forward to helping you with all of your insurance and financial services. "
Profile photo of anna garza

anna garza

August 23, 2023

5  out of  5
rating by anna garza
"100% recommend State Farm.. Great Service! Definitely recommend doing business with Mrs. Herbig. Great staff!"
We responded:
"Thank you so much! We hope to continue to help you with all of your insurance and financial services! "