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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zelina Ruiz

July 3, 2024

5  out of  5 rating by Zelina Ruiz
"Anabella and her team continue to impress me each and every time I need their assistance. They are so kind, take time to listen to your needs, and get things taken care of quickly. Cassandra’s customer service is amazing, and I continue to recommend Anabella and her team to all. They make it easy!"
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Rosa Espinoza

July 1, 2024

5  out of  5 rating by Rosa Espinoza
"My agent, Cassandra, has exhibited remarkable competence in guiding me through the insurance acquisition process for both my vehicles. Her expertise has been invaluable, and I intend to rely on her assistance in the future. I wholeheartedly endorse her services and am highly content with the level of support provided"
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Eunice Villarreal

June 17, 2024

5  out of  5 rating by Eunice Villarreal
"Mi agente es Cassandra y siempre me ha atendido genial, muy atenta, siempre me explica todo detallado. Estoy muy agusto!"
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Denise Jolley

June 10, 2024

5  out of  5 rating by Denise Jolley
"We have been insuring our home and vehicles for almost 20yrs with Anabella Herbig_State Farm Ins. They are professional and offer the best customer service!"
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Roxy C. Preston

April 29, 2024

5  out of  5 rating by Roxy C. Preston
"Excellent service, Cassandra was amazing in helping me get the coverage I needed. Over 10years with State Farm under Anabella I wouldn’t trust anyone else."
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Kelly Schmigel

April 26, 2024

5  out of  5 rating by Kelly Schmigel
"My husband began using this agent when he lived in Laredo long before we married and I now know why he insists on continuing to use them. I’ve never known an insurance agent to be as personable and caring as they are. Despite the distance from where we live now, I will never stop referring people I know to them. They absolutely go above and beyond!"
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Bruce Rendon

March 15, 2024

5  out of  5 rating by Bruce Rendon
"Quick and great (friendly) service. Saved over $110 from my previous policy."
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Rocio Cavazos

February 8, 2024

5  out of  5 rating by Rocio Cavazos
"The customer service has always been fantastic."
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Mayra Meza

January 10, 2024

5  out of  5 rating by Mayra Meza
"Great customer service. Thanks to Cassandra for all your help."
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Gerardo Gonzalez

January 5, 2024

4  out of  5 rating by Gerardo Gonzalez
"Nora help us out awesome experience!"
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Monica Gonzalez

January 3, 2024

5  out of  5 rating by Monica Gonzalez
"Customer service is AMAZING as is the insurance coverage. They go above and beyond to find you the best for your money and are always so pleasant in answering your questions and willing to help find solutions. HIGHLY recommend!!!"
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Victor Barberena

December 20, 2023

5  out of  5 rating by Victor Barberena
"Let me just say that I had Progressive Ins for 15 years. The rates were already going sky high so I tried my hand at having an actual person instead of an automated insurance representative. I walked into the State Farm office and I was greeted by representative Nora Ramon. Her customer service was outstanding! I went in just asking for a quote and I ended up with auto and residential fire coverage. I am now saving nearly $300 for my policy and even received more coverage than what I was originally paying for at Progressive. If you are thinking about changing companies, please drop by Herbig State Farm for a quote. I know it was the right choice for me."
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Karina Ramos

December 15, 2023

5  out of  5 rating by Karina Ramos
"Excelente servicio muchas gracias"
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Jose Mondragon

December 1, 2023

5  out of  5 rating by Jose Mondragon
"Great service and rates to go along with it!"
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DoubleG Jeeping

November 6, 2023

5  out of  5 rating by DoubleG Jeeping
"Updated review Thank you to Anabella Herbig for helping me resolve the issues! I would highly recommend"
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Maria Perez

October 6, 2023

5  out of  5 rating by Maria Perez
"Recibí un buen servicio. Muy atentas las personas con quien trato"
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Kai The Airbender

September 19, 2023

5  out of  5 rating by Kai The Airbender
"Nora Ramon did excellent was very prompt and got me going in minutes. Great deal on insurance too."
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Rafael Sierra

August 29, 2023

5  out of  5 rating by Rafael Sierra
"Cassy was so nice and helpful."
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Bianca Pedraza

August 25, 2023

5  out of  5 rating by Bianca Pedraza
"Excellent customer service. Friendly and knowledgeable about my insurance needs. Understood exactly what I needed. Call them up for any insurance needs. Thanks Cassy"
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August 24, 2023

5  out of  5 rating by Eliud
"Thank you Nora for all the help! Awesome customer service"
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anna garza

August 23, 2023

5  out of  5 rating by anna garza
"100% recommend State Farm.. Great Service! Definitely recommend doing business with Mrs. Herbig. Great staff!"
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Erika Torres

August 23, 2023

5  out of  5 rating by Erika Torres
"Awesome experience! Staff is very helpful and explains information well. I totally recommend community to jump aboard with any sort of insurance coverage with Anabella Herbig and staff."
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Isela Ochoa

August 23, 2023

5  out of  5 rating by Isela Ochoa
"Had the pleasure of being assisted by Ms. Nora Ramon. She went above and beyond to help me find the best option. Highly recommend!"
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Moraima Rodriguez

August 23, 2023

5  out of  5 rating by Moraima Rodriguez
"Best customer service. Got a great deal and quote with Nora Ramon. Friendly and Great service. I Highly recommend this insurance company. Professional and affordable"
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Michele A. Diaz

August 23, 2023

5  out of  5 rating by Michele A. Diaz
"Ella fue muy amable y muy explícita para poderle comprender todas y cada una de las coberturas y descuentos, excelente persona. Contagia confianza y seguridad."